Only perfectly supported clients are confident clients – and loyal clients. As a business you benefit from being reachable for certain services at any time. Therefore you need an experienced partner with a perfect infrastructure that provides exactly the solutions you require for your business. ARA assistance adopts this time-intensive part for you and cares intensively, competently and friendly for your clients or members – according to your guidelines and on your behalf.
Benefit from ARA Assistance as service provider with high quality standards and an ideal price-performance ratio. We also offer individual and flexible assistance models for smaller businesses.
- widespread customer service
- general call centre services
- storage of documents and and cancellation of credit cards
- processing of general applications
- electronic insurance certifications
- providing of documents
- information about debt collection, payments, changing of maturity of the policy
- organisation and realisation of special tasks (i.e. chaffeur services, estimation of second-hand cars etc.)
- marketing-hotline (tender preparation, distribution of application)
Jürgen Dehner | Executive director (chairman)
Peter Dietz | Executive director