At ARA Assistance a team of fully employed and intensively educated employees with competence, operational readiness and personal committment ensures a solution-oriented, friendly and reliable support of all calling parties.
Besides the core competences emergency calls and assistance, customer support and claim management for insurances, ARA Assistance is also a strong and competent partner for service and customer oriented businesses from nearly all industrial sectors. Due to the long-time activity as emergency call centre for ARCD, ARA Assistance has access to a widespread, approved and certified network of national and international partners and therefore guarantees immediate help and perfect service – worldwide. In order to ensure this sophisticated service round the clock, our company works with a very efficient and modern IT infrastructure which has its own and individually adaptable assistance software for case processing and organisation support.
- cost savings
- better customer loyality
- highest standards due to continuously quality control
- improvement of service quality
- access to worlswide networks
- individual service packages
- flexible provision of services
- individual communication concepts
- personal consultancy and support
- fair price-performance ratio